• FAQs

FAQs

Some info to assist you.

  • How long does delivery take?

    In Australia & NZ we use the Australia Post system to deliver your order. You can also choose to have your order delivered express post. We ensure your order is processed same day if possible and dispatched, so your delivery time is usually only that of the time it takes Australia Post to deliver.

    International Shipping starts as low as AUD$8.50 and takes approx 10 days. 

    To see our pricing and timeframes simply add the products you like to your cart and proceed to checkout. All options will be displayed there.

  • Is it Australian Stock?

    YES, all stock is held here in Australia.

  • Can I return my order if I don't like it?

    The short answer is YES, but due to the nature of our products we cannot accept any product back that has been opened or used. We allow 30 days for a change of mind.

  • Are Synthetic Shaving Brushes any good?

    YES, they are exceptionally good. Not only do they perform as well as Animal Hair Brushes but they are super easy to look after & maintain. YAQI has been a pioneer in the development of Synthetic brushes for the last decade.

Some product related tips

  • I am new to wet shaving, what Brush is best for me?

    Short answer is any of them, they will all serve you well. Long answer is that is dependant very much on you and how your shaving technique develops in time. A good starting point though is a brush of about 24mm Diameter, the Tuxedo Knot seems to be the most popular with users so that might also be a good guide for you to get started.

  • I am new to wet shaving, which Razor is best for me?

    Good question ;-)

    I would direct you straight to a YAQI DLC Classic or Explorer. Luckily our Razors are so well priced that you can always come back and grab another Razor Head if you wanted a change. 

  • I need help choosing?

    No worries, use the Message Us button at the bottom of the page, if we are online we'll happily spend time with you to help you choose. If not, we'll call you back.

  • I want to buy my mate a gift, whats a good pick?

    We think there is no better gift than a Razor, Brush & Stand for your Mate, Brother, Dad, Son, Uncle or Colleague. Because its a gift that will keep on giving as they say and in some small but significant way, change the way they do something for the rest of their lives. (maybe).

    Pick any combination you like, make a note in the order comments that it will be a gift and we'll check over what you have bought to make sure it all goes together well.

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